Intelligent Automation with Microsoft Power Platform & Azure AI

Intelligent Automation with Microsoft Power Platform & Azure AI

 

Transforming inefficiencies into seamless digital workflows

At DataInvent Systems, we help organizations go beyond the surface of digital transformation, by solving the hidden inefficiencies that slow down operations, increase costs, and frustrate teams.

In this article, we explore how our team has helped clients overcome complex challenges using intelligent automation, powered by Microsoft Power Platform and Azure AI, to simplify work and deliver measurable impact.

 

Streamlining Document Handling with Power Apps

The challenge:
Staff needed access to application documents stored in SharePoint, but Dynamics 365 didn’t offer a simple way to view, manage, or merge them without leaving the platform. Users had to download, switch systems, and manually stitch files together — a slow and frustrating process that hurt productivity.

Our solution:
We designed a custom Canvas App embedded directly within Dynamics CE. Users could now:

  • Instantly preview documents from SharePoint, Notes, and other sources
  • Merge multiple files into a single PDF with a few clicks
  • Upload via drag-and-drop, search by keyword, and share PDFs from inside the app
  • View documents in a clean gallery format without lag

The result:
Document handling became seamless. No more external tools, manual merges, or wasted time. Staff saw immediate improvements in efficiency — and praised how intuitive the new experience was.

 

Smart Storage Optimization with Power Automate

The challenge:
Applicants submitted forms via a Power Apps portal. The documents landed in Dynamics 365 Notes — exactly where users expected. But over time, CRM storage ballooned, page loads slowed, and license costs began to spike. The team didn’t want to switch to SharePoint, fearing a loss in usability.

Our solution:
We built a Power Automate flow that moved uploaded documents from Notes to SharePoint immediately upon submission but left behind smart links in Notes that looked and behaved just like the originals.

The result:

  • CRM storage dropped by 65%
  • Load times improved by 40%
  • Users didn’t need to change their workflows
  • Licensing costs stayed under control

A major performance win, without disrupting the user experience.

 

Intelligent Form Processing with Azure AI + Power Automate

The challenge:
Applicants uploaded handwritten forms. Extracting that information required hours of manual entry, slowing down approvals and introducing errors. The process wasn’t scalable, or sustainable.

Our solution:
We combined Azure AI with Power Automate to:

  • Analyze uploaded documents using AI
  • Extract handwritten data and map it to Dynamics 365 fields
  • Assign confidence scores to each value
  • Flag only low-confidence items for human review

The result:

  • Manual entry reduced by 80%
  • Review time dropped 60%
  • CRM records updated in real-time
  • Greater accuracy and faster processing at scale

What was once a bottleneck becoming an intelligent, streamlined process.

 

Building Smarter Systems, Quietly

These are just a few examples of how we’re helping clients simplify work and modernize their operations behind the scenes. The most effective automation feels invisible, but the impact is undeniable.

At DataInvent Systems, we specialize in designing solutions that:

  • Reduce manual effort
  • Improve performance
  • Optimize costs
  • Empower users, without changing how they work

Ready to explore what intelligent automation could unlock for your organization? Contact us today to learn more.